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The Complaints Team intervened after the recommended waiting period and confirmed that the player’s account had been successfully verified, allowing the withdrawal to be processed. The player from Germany had been waiting for a withdrawal for less than two weeks. The player retained the option to reopen the complaint in the future if they wished to resume communication. However, due to a lack of response from the player, the complaint had been closed for the moment. The player from Ireland had been waiting for a withdrawal for less than two weeks.
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Player complaints submitted about Caspero Casino
We are an independent directory and reviewer of online casinos, a trusted casino forum and complaints mediator and guide to the best casino bonuses. You are going to get additional bits regarding the online casino in the table just below and all the other pieces of this Caspero review for players. By emphasizing psychological health and offering multiple gaming options, the casino creates an fun environment where players can prosper. Caspero Casino features a lively array of gaming options that address to various player tastes, improving the overall experience.
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The player from Germany faced challenges verifying his account at Caspero, which prevented him from withdrawing his winnings of €1,500. Consequently, the complaint was marked as unresolved, and the player was advised to reach out to the Anjouan Gaming Authority for further assistance. The player from Kazakhstan had requested a withdrawal less than two weeks prior to submitting this complaint. Following the team’s assistance, the issue was resolved, and the player confirmed receipt of their winnings. The player from Germany had requested a withdrawal prior to submitting their complaint. The issue was marked as resolved following the player’s confirmation of receiving the winnings.
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We only calculate it after a casino has at least 10 reviews, and we have only received 2 player reviews so far. Whenever we review online casinos, we carefully read each casino’s Terms and Conditions and evaluate their fairness. We strongly suggest players to steer clear of this casino and opt for one with a higher Safety Index. Casino blacklists, including our own Casino Guru blacklist, can signify that a casino has done something wrong, so we advise players to take them into account when choosing a casino to play at.
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